We're here if something's unclear.

Changing your coverage is simple. Just reach out to your dedicated concierge, and they will help you adjust your policy limits or add new coverage without any complex paperwork.

For many of our policies, no medical exam is required. Qualification is based on a few simple health questions. If an exam is needed, your concierge will arrange it at a time and place convenient for you.

Is hiring an advisor cost a lot? (Example)

For many of our policies, no medical exam is required. Qualification is based on a few simple health questions. If an exam is needed, your concierge will arrange it at a time and place convenient for you.

Premiums are typically due monthly or annually, depending on the payment schedule you selected. You can view your exact due dates and manage your payment methods in your client portal.

Yes! We highly recommend setting up automatic payments (ACH or credit card) to ensure your coverage never lapses. You can easily enable Auto-Pay in your client portal settings.

We aim to make claims as stress-free as possible. To file a claim, simply contact your concierge or call our dedicated claims support line. We will guide you through the process and handle the details with care.

You can update your primary or contingent beneficiaries at any time. Simply log into your account portal, navigate to the 'Beneficiaries' tab, and submit the updated details. Your concierge will confirm once it's processed.